Your 100% satisfaction is our top priority for each & every time you purchase from us. However if you believe that the goods are not meeting your expectations in terms of fitting & look, you may request for return within 3 days from the delivery date. We will not accept any return after this period.
If we confirm the return of the goods and they are returned to us immediately in their original condition and at your expense (shipping), we will promptly replace your goods or refund the price of the same.
Before processing a return please check that-
Note- If you received a wrong product, inform us immediately within 3 days of receiving and we will bear the return shipping expenses. Otherwise, for all returns or exchanges, the shipping cost will be borne by the customer. After receiving the products, as per your request, we will process the exchange of products or refund the money in 5-7days.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Purchases made with Cash-on-delivery (COD) can only be refunded in a bank account where the name of the customer on the invoice and the name on the bank account matches.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@lethato.in
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item (change in size), send us an email at support@lethato.in and send your item to- Vidhi Fashion, Plot No-899, Space-1, Sector-5, Vaishali, 201010 Ghaziabad UP, India.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Vidhi Fashion, Plot No-899, Space-1, Sector-5, Vaishali, 201010 Ghaziabad UP, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.